Terms of Service

Last updated: March 27, 2024

Please read these Terms of Service ("Terms", "Terms of Service") carefully before using the website and services operated by Flance Ltd.

Your access to and use of the Service is conditioned on your acceptance of and compliance with these Terms. These Terms apply to all visitors, users, and others who access or use the Service.

By accessing or using the Service you agree to be bound by these Terms. If you disagree with any part of the terms then you may not access the Service.

1. Services

Flance Ltd provides web development, design, and related services. Services may include but are not limited to:

  • Website design and development
  • WordPress theme customization and development
  • E-commerce development
  • Mobile app development
  • WordPress security solutions
  • Third-party integrations
  • Custom development (Laravel, Node.js, etc.)
  • Maintenance and support services

2. Project Terms

All projects are governed by the following terms:

  • A signed agreement and specified deposit (typically 50% of the project total) is required before work begins
  • Project timelines, deliverables, and milestones will be specified in individual project agreements
  • Changes to project scope after work has commenced may result in additional costs and timeline adjustments
  • The final payment is due upon project completion and before the transfer of deliverables or website launch
  • Clients are responsible for providing necessary content, materials, and feedback in a timely manner as specified in the project timeline
  • Delays in providing feedback or materials may result in project timeline extensions

3. Payment Terms

  • Payment schedules will be specified in individual project agreements
  • All invoices are due upon receipt unless otherwise specified
  • Late payments may incur a fee of 2% per month on the outstanding balance
  • Work may be suspended on projects with outstanding payments until accounts are brought current
  • We accept payment via bank transfer, credit card, and PayPal
  • All prices are subject to change with 30 days notice for ongoing services
  • Refunds are issued at the discretion of Flance Ltd and are not guaranteed

4. Intellectual Property Rights

Upon receipt of full payment, clients are granted the following rights:

  • Ownership of the final website design, graphics, and content provided by the client
  • A non-exclusive license to use custom code developed specifically for the client's project

Flance Ltd retains the following rights:

  • The right to display completed work in our portfolio, case studies, and other promotional materials
  • Ownership of proprietary code, frameworks, and development tools created by Flance Ltd
  • The right to reuse generic components, plugins, or modules across multiple projects
  • Copyright notices or developer credits placed in code, unless otherwise specified in the project agreement

5. Client Responsibilities

  • Providing necessary content, materials, access credentials, and information in a timely manner
  • Reviewing and providing feedback on deliverables within specified timeframes
  • Ensuring all provided content and materials do not infringe on any third-party intellectual property rights
  • Obtaining all necessary permissions and licenses for software, images, fonts, and other assets used in the project
  • Maintaining regular backups of any provided content or website data
  • Compliance with all applicable laws and regulations regarding online content and services

6. Warranties and Representations

Flance Ltd warrants that:

  • Services will be performed in a professional manner consistent with industry standards
  • Deliverables will substantially conform to the specifications outlined in the project agreement

This warranty is valid for 30 days from the date of project completion. Our sole obligation under this warranty is to correct any non-conformity at no additional charge.

EXCEPT AS EXPRESSLY STATED HEREIN, FLANCE LTD PROVIDES ITS SERVICES "AS IS" AND MAKES NO WARRANTIES OF ANY KIND, EXPRESS OR IMPLIED, INCLUDING WITHOUT LIMITATION, WARRANTIES OF MERCHANTABILITY OR FITNESS FOR A PARTICULAR PURPOSE.

7. Limitation of Liability

To the maximum extent permitted by applicable law, in no event shall Flance Ltd, its directors, employees, or agents be liable for any indirect, punitive, incidental, special, consequential or exemplary damages, including without limitation, damages for loss of profits, goodwill, use, data or other intangible losses, arising out of or relating to the use of, or inability to use, the service.

In no event shall Flance Ltd's total liability to you for all claims, damages, losses, and causes of action exceed the amount paid by you to Flance Ltd for the services provided.

8. Termination

Either party may terminate services under the following conditions:

  • By mutual written agreement
  • With 30 days written notice, unless otherwise specified in the project agreement
  • Immediately upon material breach of these Terms or the project agreement

Upon termination:

  • Client is responsible for payment of all work completed up to the termination date
  • Flance Ltd will provide all completed deliverables upon receipt of final payment
  • Any non-refundable deposits or payments will be retained by Flance Ltd

9. Force Majeure

Flance Ltd shall not be liable for any failure or delay in performance due to circumstances beyond its reasonable control, including but not limited to acts of God, natural disasters, pandemic, war, terrorism, riots, embargoes, acts of civil or military authorities, fire, floods, accidents, strikes, or shortages of transportation facilities, fuel, energy, labor or materials.

10. Governing Law

These Terms shall be governed and construed in accordance with the laws applicable in the jurisdiction where Flance Ltd is registered, without regard to its conflict of law provisions.

11. Changes to Terms

We reserve the right to modify these Terms at any time. Changes will be effective upon posting to our website. Your continued use of our services following the posting of changes constitutes your acceptance of such changes.

12. Contact Information

For questions about these Terms, please contact us at:

Email: legal@flanceltd.com
Phone: +1 (123) 456-7890